Privacy Notice | BGLC | Barnaby Griffiths Language Consultancy

Privacy Policy

Effective date: 3 March 2019
Last updated: 10 June 2025

Barnaby Griffiths Language Consultancy (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data in compliance with the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, enrol in a course, or contact us.

1. Who We Are

We are a language and communication coaching business based in Spain. Our website is www.bglc.es.

You can contact us at:
info@bglc.es
Postal address: Francolí 53, 2-3, 08006 Barcelona, Spain

2. What Data We Collect

We only collect the data we need to provide you with a professional and secure learning experience. This may include:

Your name and email address (for enrolment and communication)
Payment details (processed securely via Stripe, PayPal, or Wix — we do not store your card data)
Course progress or activity logs
Any communication you send us (e.g. support emails)

3. How We Use Your Data

We use your data to:

Deliver your course access and updates
Provide technical and content-related support
Process payments securely
Send important administrative information
Maintain legal tax and billing records

We do not use your data for unsolicited marketing. You will only receive newsletters or promotional updates if you explicitly opt in.

4. Legal Basis for Processing

Under GDPR, we process your personal data on one or more of the following legal bases:

Contractual necessity – to provide the course you’ve purchased
Legal obligation – to retain records for tax/accounting
Consent – for optional updates or marketing (you can withdraw at any time)
Legitimate interest – for site security and user analytics (anonymised)

5. How Your Data Is Stored

We use secure platforms (such as Wix, Stripe, Mailchimp, and/or Google Workspace) to store your data. Access is limited to authorised team members only.

We retain data for as long as necessary to deliver services and comply with legal obligations. You may request deletion at any time (see below).

6. Your Rights Under GDPR

You have the right to:

Access a copy of your personal data
Correct or update inaccurate information
Request deletion of your data (except billing records)
Object to or restrict certain types of processing
Withdraw consent at any time

To exercise any of these rights, email us at info@bglc.es.

7. Sharing Your Data

We will never sell, rent, or share your personal data with third parties except:

Service providers necessary to deliver the course (e.g. Stripe, Wix, Google Drive)
Where required by law (e.g. tax authorities or legal orders)

8. Cookies and Analytics

We may use essential cookies to help the site function and track anonymous usage data (e.g. page views, time on page). You can manage or disable cookies in your browser settings.

9. Changes to This Policy

We may update this policy from time to time. The most recent version will always be posted on this page with the effective date noted above.

10. Contact

If you have any questions or concerns about this policy or your data, contact us at:
info@bglc.es

This policy is reviewed and updated as needed to remain compliant with current data protection regulations.